Thank you for shopping at nexusintimategoods.shop. Nexus Intimate Goods LLC is committed to providing reliable and discreet shipping services throughout the United States.
1. Shipping Coverage
We currently ship within the United States only.
At this time, international shipping is not available.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary during holidays, high-order periods, or due to inventory verification procedures.
Orders placed on weekends or holidays will begin processing on the next business day.
3. Estimated Delivery Time
Standard shipping within the United States generally takes approximately 3–7 business days after dispatch.
Delivery times are estimates and may vary depending on:
- Carrier operations
- Weather conditions
- Holidays
- Destination location
- Unexpected logistical delays
4. Shipping Carriers
We may use trusted shipping providers including:
- USPS
- UPS
- FedEx
- DHL eCommerce
Carrier selection may vary depending on package size, destination, and operational availability.
5. Shipping Confirmation & Tracking
Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information when available.
Tracking updates may take time to appear after the package is handed to the carrier.
6. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information during checkout.
Nexus Intimate Goods LLC is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
7. Lost, Delayed, or Stolen Packages
If a package is delayed, lost, or marked as delivered but cannot be located, customers should contact the shipping carrier first for assistance.
If additional support is needed, please contact our customer service team and we will do our best to assist with the investigation process.
8. Discreet Packaging
Orders may be shipped using standard and discreet packaging intended to help maintain customer privacy during delivery.
9. Contact Us
For shipping questions or delivery assistance, please contact: